Log from #neuros IRC channel

also you target to a geek market, and these large electronics stores are not famous for catering to geeks

"consumer electronics stores"

or whatever is the right term in english

<Eagle_Fire>

unfortunately there are no stores that really cater to geeks

<Eagle_Fire>

except for discount computer stores

[18:40]

<Eagle_Fire>

and they don't carry brand names

[18:40]

Eagle_Fire: small computer stores usually are more geek-friendly around here

[18:41]

they even have technical personnel that doesn't suck

[18:41]

<Eagle_Fire>

yeah

[18:41]

well, nero, you are right. if you have suggestions for appropriate distributors, please let us know.

[18:42]

or if you go to any of those small stores, you can ask them who they reccomend.

[18:42]

So, Nate

do you want the Tivo service?

<Eagle_Fire>

sure

JoeBorn: what do you mean with asking who they reccomend ? as a distributor ?

nero: yes

[18:44]

i can try. i'll let you know if i find anything

well, if you happen to visit a store or whatever, don't go out of your way

so, Nate, I'm not entirely sure how to proceed since tivo works on a kind of rebate system

www.buy.com

JoeBorn: of course. if i happen to be somewhere where i can ask, i'll do

<Eagle_Fire>

hmm

i'll be off to bed not. have a nice tivo everyone

<Eagle_Fire>

i'd say buy it, and send in the rebates yourself (or in the name of the company, not sure how that works)

<Eagle_Fire>

then ship it to me

[18:47]

well, the rebates seem tied to signing up for the service

[18:47]

<Eagle_Fire>

ok, let me look at this real quick

[18:49]

<Eagle_Fire>

how much does tivo service cost?

[18:49]

<Eagle_Fire>

ah, here it is

[18:49]

<Eagle_Fire>

$13/mo

[18:52]

<Eagle_Fire>

1-year commitment required

[18:53]

so basically we can give you a free tivo and a free year of service if we buy you a unit and let you keep the rebate I guess

[18:55]

<Eagle_Fire>

what does "Not valid for pre-owned, second party, demo, or display DVRs" mean

[18:56]

I think we should just send you a check adn let you buy the unit and take the rebate

[18:56]

<Eagle_Fire>

that might be the easiest way

[18:56]

who knows what they will do if the receipt name doesn't match the service.

[18:57]

<Eagle_Fire>

likely withhold the rebate, i suppose

[18:58]

I'm sure there's a big sign at all these rebate companies posted high over head

[18:58]

"WHEN IN DOUBT, SCREW 'EM!"

<Eagle_Fire>

says wait 10 to 12 weeks from qualification

right.

<Eagle_Fire>

that's +8 weeks too because 1 month trial and 1 month subscribed required

<Eagle_Fire>

so 18 to 20 weeks, up to 5 months

pretty impressive!

[19:00]

well, I'm just thinking that we'd just send you a check for $300 or something, so that worst comes to worst

[19:00]

<Eagle_Fire>

that'd work out

[19:00]

you won't lose money

[19:01]

<Eagle_Fire>

always a plus

[19:01]

right

[19:04]

Well, let me know how you want to proceed.

[19:06]

<Eagle_Fire>

go on and toss me a check / new 442 in the mail, when i get it i'll let you know and give you progress updates on my progress as it progresses

[19:07]

ok, sounds good, customer service will do the replacement deal and they'll send you a label, etc

[19:07]

<Eagle_Fire>

they just told me to ship it

<Eagle_Fire>

We highly recommend that you use a tracking number on your return to

<Eagle_Fire>

confirm delivery if needed. Neuros Audio, LLC will not be responsible

<Eagle_Fire>

for lost or missing items.

<Eagle_Fire>

Please return it to the following address: